{"_id":"590a04f8ed80861900cbc7af","version":{"_id":"590a04f2ed80861900cbc737","project":"55b2d5baa74a380d00e290c4","__v":4,"createdAt":"2017-05-03T16:27:30.085Z","releaseDate":"2017-05-03T16:27:30.085Z","categories":["590a04f3ed80861900cbc738","590a04f3ed80861900cbc739","590a04f3ed80861900cbc73a","590a04f3ed80861900cbc73b","590a04f3ed80861900cbc73c","590a04f3ed80861900cbc73d","590a04f3ed80861900cbc73e","590a04f3ed80861900cbc73f","590a04f3ed80861900cbc740","590a04f3ed80861900cbc741","590a04f3ed80861900cbc742","590a04f3ed80861900cbc743","590a04f3ed80861900cbc744","590a04f3ed80861900cbc745","590a04f3ed80861900cbc746","590a04f3ed80861900cbc747","590a04f3ed80861900cbc748","590a04f3ed80861900cbc749","590a04f3ed80861900cbc74a","590a04f3ed80861900cbc74b","590a04f3ed80861900cbc74c","590a04f3ed80861900cbc74d","59124949de13f61900336a7a","5914b04e7c2c552d008b7104","5914b47242c6a22300b9dc20"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"7.0.0","version":"7"},"__v":0,"project":"55b2d5baa74a380d00e290c4","user":"55b2d5626862a10d00887af9","category":{"_id":"590a04f3ed80861900cbc74c","__v":0,"version":"590a04f2ed80861900cbc737","project":"55b2d5baa74a380d00e290c4","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2016-01-05T19:32:59.974Z","from_sync":false,"order":22,"slug":"troubleshooting","title":"Troubleshooting"},"parentDoc":null,"updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-01-05T19:34:52.099Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":7,"body":"When trying to diagnose why a build does not install or an issue with your app or our SDK, it can be useful to retrieve device logs\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"1. Connect your phone to your laptop and open Xcode\"\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"2. Select 'Devices' from the 'Window' menu\"\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/ABOqKzPOTo60DLoc2Rf0_Screen%20Shot%202016-01-05%20at%2011.37.45%20AM.png\",\n        \"Screen Shot 2016-01-05 at 11.37.45 AM.png\",\n        \"329\",\n        \"251\",\n        \"#244c74\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"3. Select your phone from the left panel\"\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/dpbgniKsSoyHnScacnsB_Screen%20Shot%202016-01-05%20at%2011.39.35%20AM.png\",\n        \"Screen Shot 2016-01-05 at 11.39.35 AM.png\",\n        \"895\",\n        \"714\",\n        \"#9b4923\",\n        \"\"\n      ],\n      \"sizing\": \"80\"\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"4. Make sure the logs are expanded\"\n}\n[/block]\nIf they are not, press the small up arrow in the bottom left corner\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/wPRcHjenQ7WbGhVNwBFj_Screen%20Shot%202016-01-05%20at%2011.39.54%20AM.png\",\n        \"Screen Shot 2016-01-05 at 11.39.54 AM.png\",\n        \"899\",\n        \"709\",\n        \"#9b4b1d\",\n        \"\"\n      ],\n      \"sizing\": \"80\"\n    }\n  ]\n}\n[/block]","excerpt":"","slug":"getting-device-logs-from-xcode","type":"basic","title":"Getting device logs from Xcode"}

Getting device logs from Xcode


When trying to diagnose why a build does not install or an issue with your app or our SDK, it can be useful to retrieve device logs [block:api-header] { "type": "basic", "title": "1. Connect your phone to your laptop and open Xcode" } [/block] [block:api-header] { "type": "basic", "title": "2. Select 'Devices' from the 'Window' menu" } [/block] [block:image] { "images": [ { "image": [ "https://files.readme.io/ABOqKzPOTo60DLoc2Rf0_Screen%20Shot%202016-01-05%20at%2011.37.45%20AM.png", "Screen Shot 2016-01-05 at 11.37.45 AM.png", "329", "251", "#244c74", "" ] } ] } [/block] [block:api-header] { "type": "basic", "title": "3. Select your phone from the left panel" } [/block] [block:image] { "images": [ { "image": [ "https://files.readme.io/dpbgniKsSoyHnScacnsB_Screen%20Shot%202016-01-05%20at%2011.39.35%20AM.png", "Screen Shot 2016-01-05 at 11.39.35 AM.png", "895", "714", "#9b4923", "" ], "sizing": "80" } ] } [/block] [block:api-header] { "type": "basic", "title": "4. Make sure the logs are expanded" } [/block] If they are not, press the small up arrow in the bottom left corner [block:image] { "images": [ { "image": [ "https://files.readme.io/wPRcHjenQ7WbGhVNwBFj_Screen%20Shot%202016-01-05%20at%2011.39.54%20AM.png", "Screen Shot 2016-01-05 at 11.39.54 AM.png", "899", "709", "#9b4b1d", "" ], "sizing": "80" } ] } [/block]